It seems that you had a problem while trying to get and setup the tools.
We are sorry for that but maybe there is already a solution for your problem.
Where to start
Atlassian Jira Project Management Software (v7.12.1#712002-sha1:609a505) About Jira; Report a problem; Powered by a free Atlassian Jira open source license for Red Hat, Inc. Try Jira - bug tracking software for your team. I am trying to install plug-ins in my eclipse Indigo via Help-Install New Software but it showing following error window as 'Cannot complete the request.This. I am using Eclipse Luna Service Release 1 (4.4.1) When I try to install new software It gives some error message like Cannot complete the request. This installation.
FAQFAQ #2: When I try to install SAP Development Tools in Eclipse, I get an error message that Eclipse can not connect with the update site https://tools.hana.ondemand.com/neon or https://tools.hana.ondemand.com/mars.
Typical error messages are:
Probably, you did not configure the proxy correctly in Window > Preferences > General > Network Connections so that Eclipse can not reach https://tools.hana.ondemand.com/neon. The correct proxy configuration depends on your IT infrastructure. The following 3 typical configurations have been reported as working in the support forum:
To find the right setup, you could check the proxy settings in your browser.
After fixing the proxy configuration, please go to Windows > Preferences > Install/Update > Available Software Sites, select the software site 'SAP Development Tools for Eclipse Mars' and press 'Reload' to verify that the connection works now. Repeat the check for software site 'Mars' (https://tools.hana.ondemand.com/neon).
Additional hints:
If this does not solve your problems then please request support in the SAP HANA Cloud Platform Community .
FAQ #4: Installation fails with message 'Cannot complete the install because one or more required items could not be found'.
Please ensure that the 'Contact all update sites during install to find required software' check box is selected in the installation wizard. See also http://scn.sap.com/thread/3199711.
Please also double check that the software site 'SAP Development Tools for Eclipse' matches your Eclipse installation version (Mars, Luna):
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FAQ #6: Installation of tools starts but then suddenly hangs
Users have reported freezes during installations caused by anti-virus programs, e.g. Eclipse freeze when installing SAP HANA Tools
FAQ #7: Eclipse hangs and crashes or even doesn't start at all
Probably you are running Eclipse with SAP JVM and forgot to add SAP JVM specific PermGen size configuration in eclipse.ini (-XX:MaxPermSize=256m, under vmargs), see https://help.hana.ondemand.com/help/frameset.htm?76137f42711e1014839a8273b0e91070.html for details.
In case you have SAP JVM and Oracle JVM installed on your machine, Eclipse picks up one JVM and it is not clear which unless you configure the JVM explicitly in eclipse.ini (note: 2 lines in eclipse.ini):
Eclipse Software Updates Cannot Complete The Request
-vm
<path to JVM>
See also Eclipse runtime options and Eclipse Launcher chapters in Eclipse Help.
FAQ #8: Which Java version is recommended for running Eclipse?
All SAP Development Tools support at least the following Java versions:
Eclipse Software Updates Cannot Complete The Request Form
Some SAP Development Tools may support additional Java versions, see the tool specific documentation on https://tools.hana.ondemand.com/. General information about the recommended Java versions for Eclipse is available in the readme/readme_eclipse.html file of your Eclipse installation (online version: Eclipse Project Release Notes 4.6 (Neon)).
See FAQ #7 how to specify explicitly the Java version used by Eclipse.
FAQ #9: Installation fails with certificate error
The installation fails with a similar error message as in FAQ #2 (Unable to read repository ..). However, the detail message points to a certificate error like 'SunCertPathBuilderException: unable to find a valid certification path'.
This error message means that the JVM running Eclipse could not validate the certificate of https://tools.hana.ondemand.com/.
Typical reasons are:
Eclipse Software Updates Cannot Complete The Request Pdf
Known IssuesThere are currently no known issues.
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